How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text.
- some older PDF documents may not be fully accessible to screen reader software.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 28 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by email: firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
WYFRS is committed to making its website(s) accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations.
Some form elements do not have appropriate labels marked up for screen readers.
Navigation and accessing information:
- It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
- It’s not possible for users to change text size without some of the content occasionally overlapping.
- Interactive tools and transactions.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we may have PDFs with information on programmes we offer, and forms published as Word documents. We strive to make these accessible for all and are reviewing all such documents offered through our website.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We will strive to ensure that any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
Our digital roadmap through 2021 has an emphasis on optimising user experience and improving accessibility in key areas of our website.
Preparation of this accessibility statement
This statement was prepared on 21st September 2020. It was last reviewed on 25th October 2021.
This website is currently being tested (September/October 2021) by our digital partner, Big Blue Door. When complete you can read the full accessibility test report on request, please contact us.